DEGEN AGENTS

Degen Agents Refund Policy

Last updated: November 12, 2026

This policy applies to all digital Products sold by Degen Agents LLC d/b/a Degen Agents through Whop.

1. Digital products: sales are final once access is granted

Our Products (AI agent setups, prompt templates, configuration files, guides, and course content) are delivered instantly and cannot be "returned." By completing checkout, you request immediate access and acknowledge that, once access is granted, you lose any right to cancel or withdraw, except as stated below or required by law.

2. When we will refund

We will refund your purchase, in full, if you contact us within 7 days of purchase and:

  1. Non-delivery: you paid but never received access, and we cannot fix it within 3 business days of your report;
  2. Duplicate charge: you were charged more than once for the same Product;
  3. Materially defective or not as described: the Product is missing files or does not match its description, and we cannot fix or replace it within 5 business days of your report;
  4. Bundle overlap: you bought the Bundle within 7 days after buying an individual kit included in it (we will refund the individual kit or the difference); or
  5. Required by law.

3. When we will not refund

  • You changed your mind, did not use the Product, or used it and did not like it.
  • You did not achieve the trading, financial, follower, or other results you hoped for. We make no performance or earnings promises.
  • Trading or investment losses of any kind.
  • A third-party service (AI model, X, a blockchain data provider, etc.) changed its pricing, terms, or features, or you did not meet its requirements.
  • Your access was ended because you violated our Terms or Product License (for example, sharing or reselling).
  • Free Products (such as the Rug-Check Starter Card).

4. How to request a refund

Email support@degenagents.io or message us through Whop support chat with your Whop username, the Product, the purchase date, and the reason. We reply within 2 business days. Approved refunds are issued through Whop to your original payment method; timing depends on your bank or card issuer (often 5–10 business days). Refunds may exclude non-refundable third-party fees where the law allows. Access to the Product ends when a refund is issued. Whop may also apply its own buyer-protection process; nothing here limits rights you have under Whop's policies or applicable law.

5. Please contact us before a chargeback

If something is wrong, contact us first. We resolve most issues within days. Filing a chargeback without contacting us may result in loss of access and community membership. We submit our Terms, this policy, delivery and access logs, and communications as evidence in disputes.

6. Affiliates

Commissions on refunded or charged-back sales are reversed under Whop's affiliate rules.

7. Changes

We may update this policy; the version in effect when you bought applies to that purchase.

Contact: Degen Agents LLC d/b/a Degen Agents, Miami, Florida. Email: support@degenagents.io. Mailing address available on request at support@degenagents.io.